Benchmark: Resource Library
Benchmark: Resource Library
Benchmark: Resource Library
A customizable resource management platform that provides a refined navigation and filtering experience.
A customizable resource management platform that provides a refined navigation and filtering experience.
Benchmark currently consists of over 2,000+ resources and learning materials accessed by hundreds of districts and schools through their respective subscription package.
Users often navigate large volumes of instructional content across multiple programs and grade levels. The Resource Library was designed to allow users to organize materials, share curated resources with colleagues, and assign content to students all within one streamlined environment.
Benchmark currently consists of over 2,000+ resources and learning materials accessed by hundreds of districts and schools through their respective subscription package.
Users often navigate large volumes of instructional content across multiple programs and grade levels. The Resource Library was designed to allow users to organize materials, share curated resources with colleagues, and assign content to students all within one streamlined environment.
Benchmark currently consists of over 2,000+ resources and learning materials accessed by hundreds of districts and schools through their respective subscription package.
Users often navigate large volumes of instructional content across multiple programs and grade levels. The Resource Library was designed to allow users to organize materials, share curated resources with colleagues, and assign content to students all within one streamlined environment.
Role
Role
Lead UI/UX Designer
Lead UI/UX Designer
Lead UI/UX Designer
Duration
Duration
August 2025 to February 2026
August 2025 to February 2026
August 2025 to February 2026
[Impact ]
[Impact ]
Beyond the usability metrics, the redesign established a scalable content framework adopted across the platform shifting the resource library from a retention risk to a product strength.
Beyond the usability metrics, the redesign established a scalable content framework adopted across the platform shifting the resource library from a retention risk to a product strength.
Beyond the usability metrics, the redesign established a scalable content framework adopted across the platform shifting the resource library from a retention risk to a product strength.
35%
35%
Improvement in task completion
Improvement in task completion
40%
40%
Reduction in clicks to locate resources
Reduction in clicks to locate resources
2,000+
2,000+
Resources fully discoverable
Resources fully discoverable
[The Challenge]
[The Challenge]
The resource library serves as a key reference point for subscriber retention, giving users easy access to materials they rely on regularly. Since it supports workflows across the platform, friction here affects the broader user experience.
The current resource library limits users to viewing materials by individual programs, restricting cross-program exploration and creating an inconsistent filtering experience. Unclear or missing headings, along with a lack of visual hierarchy, make it difficult for users to navigate and complete simple tasks efficiently.
The resource library serves as a key reference point for subscriber retention, giving users easy access to materials they rely on regularly. Since it supports workflows across the platform, friction here affects the broader user experience.
The current resource library limits users to viewing materials by individual programs, restricting cross-program exploration and creating an inconsistent filtering experience. Unclear or missing headings, along with a lack of visual hierarchy, make it difficult for users to navigate and complete simple tasks efficiently.
The resource library serves as a key reference point for subscriber retention, giving users easy access to materials they rely on regularly. Since it supports workflows across the platform, friction here affects the broader user experience.
The current resource library limits users to viewing materials by individual programs, restricting cross-program exploration and creating an inconsistent filtering experience. Unclear or missing headings, along with a lack of visual hierarchy, make it difficult for users to navigate and complete simple tasks efficiently.
[The Solution]
[The Solution]
A redesign of the resource library to eliminate navigation barriers and improve cross-program discoverability. We focused on filters and navigation and implemented a scalable filtering framework and clearer content hierarchy.
This reduced cognitive load significantly and introduced a streamlined and self-driven solution on how educators search, customize, and manage instructional materials.
A redesign of the resource library to eliminate navigation barriers and improve cross-program discoverability. We focused on filters and navigation and implemented a scalable filtering framework and clearer content hierarchy.
This reduced cognitive load significantly and introduced a streamlined and self-driven solution on how educators search, customize, and manage instructional materials.
A redesign of the resource library to eliminate navigation barriers and improve cross-program discoverability. We focused on filters and navigation and implemented a scalable filtering framework and clearer content hierarchy.
This reduced cognitive load significantly and introduced a streamlined and self-driven solution on how educators search, customize, and manage instructional materials.
[Exploration]
[Exploration]
The requirements were defined by the product managers and stakeholders, but as a team we sought to explore and analyze different layout options and filtering approaches.
The requirements were defined by the product managers and stakeholders, but as a team we sought to explore and analyze different layout options and filtering approaches.
The requirements were defined by the product managers and stakeholders, but as a team we sought to explore and analyze different layout options and filtering approaches.
Given the volume and complexity of the content, multiple rounds of iterations and reviews were needed to pinpoint the most user-friendly experience.
Careful consideration was taken into creating a scalable framework that developers could create without much hassle on the backend.
Given the volume and complexity of the content, multiple rounds of iterations and reviews were needed to pinpoint the most user-friendly experience.
Careful consideration was taken into creating a scalable framework that developers could create without much hassle on the backend.
Given the volume and complexity of the content, multiple rounds of iterations and reviews were needed to pinpoint the most user-friendly experience.
Careful consideration was taken into creating a scalable framework that developers could create without much hassle on the backend.
[User Flows]
[User Flows]
I mapped flows from the perspective of both first-time and returning users to understand their different needs and entry points.
I mapped flows from the perspective of both first-time and returning users to understand their different needs and entry points.
I mapped flows from the perspective of both first-time and returning users to understand their different needs and entry points.
[Key Features]
[Key Features]
Filtering
Filtering
Filtering
Nested filtering with main filters and sub-filters was implemented to allow users to search for among hundreds of categories with ease.
Nested filtering with main filters and sub-filters was implemented to allow users to search for among hundreds of categories with ease.
Nested filtering with main filters and sub-filters was implemented to allow users to search for among hundreds of categories with ease.
Sections
Sections
Sections
Organized information into manageable, logical chunks, which improves scanability, navigation, and visual hierarchy. Each category encompassed a varied number of resources - we accounted for this by creating different ways to navigate.
Organized information into manageable, logical chunks, which improves scanability, navigation, and visual hierarchy. Each category encompassed a varied number of resources - we accounted for this by creating different ways to navigate.
Organized information into manageable, logical chunks, which improves scanability, navigation, and visual hierarchy. Each category encompassed a varied number of resources - we accounted for this by creating different ways to navigate.
Card Behavior
Card Behavior
Card Behavior
Resource cards were simplified to just a thumbnail default state to allow for a clutter free layout. The card features touch points that give access to assignments, bookshelves, favoriting, and more information modal.
Resource cards were simplified to just a thumbnail default state to allow for a clutter free layout. The card features touch points that give access to assignments, bookshelves, favoriting, and more information modal.
Resource cards were simplified to just a thumbnail default state to allow for a clutter free layout. The card features touch points that give access to assignments, bookshelves, favoriting, and more information modal.
[Outcome]
[Outcome]
The redesign reduced navigation friction in usability testing and aligned stakeholders around a scalable content framework that supports long-term product expansion. The MVP produced a 35% improvement in task completion rate and 40% reduction in clicks needed to locate resources.
The redesign reduced navigation friction in usability testing and aligned stakeholders around a scalable content framework that supports long-term product expansion. The MVP produced a 35% improvement in task completion rate and 40% reduction in clicks needed to locate resources.
[Final Designs]
[Final Designs]
